Our solutions for the healthcare sector
This particularly demanding field requires fast, accurate and personalized communications with patients, care partners and other industry players. Our mobile messaging solution enables you to establish efficient, transparent and secure communication, while automating certain processes to save time and improve the patient experience.
To find out more about our SMS or Rich SMS services, and how you can integrate these solutions into your systems using our application programming interfaces (APIs), we invite you to explore the following resources.
Benefits
Our mobile messaging solution offers many benefits, enabling you to improve patient services, optimize care coordination and build trust in your interactions.
RCS & conversational SMS
We also offer the possibility of using Rich Communications Service (RCS) and conversational SMS for richer, more interactive interactions with patients. You can create dynamic conversations, offer automated FAQs and make it easy for patients to interact with your care team. This modern approach to mobile messaging promotes an immersive user experience and strengthens the patient-healthcare professional relationship.
Effective communication
Send automated appointment reminders, inform patients of test results, warn them of possible delays and transmit information quickly to improve and simplify their care.
Transparent communication
Coordinated care is essential. Exchange vital information, share test results, collaborate on case follow-up and ensure comprehensive, efficient patient care.
Discover how transactional and conversational uses of SMS can transform the way you interact with your patients, boosting treatment compliance, reducing missed appointments and improving the quality of care delivered.
Transactional uses
Send automated reminders to patients to inform them of upcoming appointments, reducing oversights and delays.
Transmit medical test results to patients quickly and efficiently, ensuring reliable and secure communication.
Keep patients informed of key treatment milestones, such as medication intake and follow-up appointments, thus promoting compliance and adherence.
Send reminders to patients to take their medication at specific times, ensuring that treatments are taken regularly and appropriately.
In emergency situations, use SMS to quickly inform patients of important instructions for their safety and well-being.
Conversational uses
Facilitate the follow-up of medical records by allowing patients to ask questions, provide additional information and receive rapid responses from your medical team.
Set up an interactive FAQ system to answer patients’ frequently asked questions. They can ask questions directly via messaging and receive automated answers, or be put in touch with a member of your team.
Simplify the appointment scheduling process by allowing patients to book their own appointments via messaging. Our solution can be integrated with your existing appointment management system for seamless synchronization.
Contact our teams and let them guide you to the ideal solution.
Rich
Communication
Services
With RCS, you can send rich messages featuring images, videos, interactive buttons and image carousels. Use these features to deliver visual and interactive information to your patients, for example, by sharing medical brochures, instructions on how to prepare before a procedure, or reminders to exercise.