With over 2 billion users worldwide, WhatsApp offers a powerful way to communicate with your customers in a simple, fast and personalized way.
Whether to provide customer support, share important information, or even run targeted marketing campaigns, WhatsApp Business offers a multitude of benefits.
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Why use WhatsApp Business?
Automated messages
Create pre-recorded messages to automatically answer customers' frequently asked questions or send welcome messages.
Quick answers
Quick replies let you create shortcuts for messages you send frequently, to save time.
Statistics
WhatsApp Business offers detailed statistics to help you improve your campaigns, such as the number of messages sent, received or read.
Labels
Labels help you organize and filter your conversations. You can assign labels to different message types or to specific customers.
Multi-device
WhatsApp Business lets you manage your account on multiple devices (computers, tablets, etc.), making it easy to collaborate with your team.
Versatile and tailored to your needs
WhatsApp Business offers a wealth of possibilities for businesses in all sectors.
Use WhatsApp Business to offer fast, personalized customer support. Your customers can contact you easily to ask questions, get information about your products or services, or solve problems. You can provide quick answers, useful information and solutions tailored to their needs.
Use WhatsApp Business to send important notifications to your customers, such as order confirmations, appointment reminders, shipping notifications and more. Notifications via WhatsApp are generally more visible and have a high read rate, ensuring that your messages effectively reach your customers.
Use WhatsApp Business to run targeted, personalized marketing campaigns. You can send special offers, exclusive promotions or information on new products directly to interested customers. WhatsApp Business’s enriched messages, with images, videos and links, let you create attractive, engaging campaigns.
If you’re in the service industry, you can use WhatsApp Business to receive reservations and appointment schedules from your customers. This simplifies the booking process and facilitates communication between you and your customers.
Use WhatsApp Business to provide real-time order updates to your customers. They can track the status of their order, ask questions about delivery and receive confirmation notifications. This improves the shopping experience and strengthens your customers’ trust in your business.
Contact our teams and let them guide you to the ideal solution.
WhatsApp Business, Time2Chat or RCS?
Wondering what the differences are between these solutions, and which one is right for you? Take a look at our comparison to find out more, and let our team guide you.
To find out more about all the features of our products, contact our team
Centralize your conversational channels
Centralize all your contact points on a single, ergonomic platform that can be adapted to your needs.
Diversify your contact points and let your customers and prospects send you a message from your Google business card, Facebook Messenger, Instagram, Apple Business Chat, and many others.
To find out more about our SMS or Rich SMS services, and how you can integrate these solutions into your systems using our application programming interfaces (APIs), we invite you to explore the following resources.