Time2Chat

The instant messaging solution specially designed to facilitate exchanges between brands and their customers.
With Time2Chat, you can offer your customers an immersive, responsive conversational experience, meeting their needs in real time.

Your customers don’t need to install any specific applications, as Time2Chat uses native cell phone technologies to send both SMS and voice messages via the same number.

Time2Chat
Brand advantages

Communication

Improve your brand image with your customers through fluid communication.

Canal direct

Establish a direct contact channel with your customers to interact with them instantly.

Sessions

Manage customer requests when you receive several, thanks to chat sessions.

SERVICE

Automated responses let you quickly solve common problems.

User benefits

Fluidity

No need to install third-party applications.

Identification

An assigned number makes you instantly identifiable.

24/24H 7/7D

Keep in touch with automated responses.

Bidirectional

Your customers can start the conversation.

Young woman at outdoors using mobile phone and doing victory gesture

A number assigned to identify you

Time2Chat gives you a dedicated number so you can be immediately recognized by your customers, whether by SMS or voice call.

Non-surcharged

Allowing users to interact with the brand at no extra cost.

Identification

This service uses numbers starting with 09 39 12 XX XX, reserved  for BtoC exchanges.

Voice + text

Communicate with your customers by SMS and telephone via a single number.

Compliance

Time2Chat complies with the numbering standards set by the regulators.

Privacy

Exchanges are secure and protected, in compliance with regulations.

Data

User data is stored and processed in a legal, ethical and transparent manner.

Contact our teams and let them guide you to the ideal solution.

Connect your bot!

With this innovative solution, your customers benefit from instant and accurate answers thanks to your bots.
Say goodbye to the flood of customer service calls: simplify your interactions while delivering exceptional customer service.

Harness the full potential
of conversational messaging

Make it easy to book appointments with your customers and patients!
Offer them the possibility of requesting availability, confirming schedules or receiving appointment reminders, all via interactive chat sessions.

In particular, Time 2Chat enables end customers to track their orders and receive delivery notifications. This direct, instant communication enables you to enhance your customers’ experience and strengthen their confidence during the purchasing process.

You can also use Time2Chat to provide detailed information about your products. Your customers can ask questions about products, in-store availability and personalized advice to help them make informed purchasing decisions.

Our solution can be used to collect feedback and conduct customer surveys. Users can share their experiences and contribute to improving your products and services.

Which solution to choose?

Time2Chat ? RCS ? WhatsApp Business? Google Business or Apple Business Chat?

Wondering what the differences are between these solutions, and which one is right for you? Take a look at our comparison to find out more, and let our team guide you.

RCS
Features in the native SMS application
For Android, i.e. 3.3 billion smartphones
Payment from the native application
Available in around 60 countries
WhatsApp Business
WhatsApp application features
Suitable for all smartphones: Android and iOS
Payment from WhatsApp
Available in almost all countries
Time2Chat
Features in the native SMS application
Suitable for all smartphones: Android and iOS
A virtual number (09) is assigned to you
Voice and SMS from the same virtual number

Conversational messaging:
the key to customer satisfaction

To find out more about all the features and benefits of Time2Chat, Rich Communication Services and WhatsApp Business, download our white paper. 👇

Discover our other products and solutions

To find out more about our SMS or Rich SMS services, and how you can integrate these solutions into your systems using our application programming interfaces (APIs), we invite you to explore the following resources.

SMS

Simple and fast, SMS remains one of the most effective ways of reaching your recipients.

Enriched SMS

Take it to the next level with interactive SMS including a link and landing page.

API solution

Connect your IT ecosystem and tools to our solution.

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