RCS, short for Rich Communication Services, is a mobile messaging technology that dramatically improves the quality and efficiency of business-to-customer communications.
It offers advanced message personalization, direct customer interaction and rich content integration (images, videos, etc.) to Android smartphones, and soon iOS.
The new-generation SMS will amaze you!
Discover the main features and benefits of Rich Communication Services.
Interactivity
Your customers can interact with content directly in the message from the native Android SMS application, without having to switch to another application.
Personalization
RCS enables you to personalize your messages based on customer data, for more relevant and impactful campaigns.
Commitment
Thanks to its interactive format, RCS achieves higher engagement rates than traditional SMS, up to 36% according to a GSMA study.
Security
Encrypted from end to end, RCS guarantees enhanced security for sensitive communications such as mobile payments or confidential data exchanges.
Native application
RCS is a native communications solution integrated into Android smartphones, which means no installation is required for users.
Integration
RCS can be easily integrated with your customer relationship management (CRM) systems and other communication tools in your ecosystem.
RCS White Paper
To find out more about all the features and benefits of RCS, download our free white paper.
There’s a solution for every need, so take a look at our comparison.
To find out more about all the features of our products, contact our team
Video review of a successful collaboration between M Target and Net Heliumwith the participation ofOrange Pay Services. Discover how these players jointly implemented an innovative RCS campaign for a customer, marking a real success in the field of enriched communications.
To find out more about our SMS or Rich SMS services, and how you can integrate these solutions into your systems using our application programming interfaces (APIs), we invite you to explore the following resources.