Your privacy and the protection of your personal data are important to MTARGET. The purpose of this document is to inform you about the information we may collect about you, how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of the information we collect.
By using our services and connecting to our various websites, you agree to the provisions contained in the following text. If you do not agree to all of the following terms, please do not use our services and discontinue your connection.
In order for us to be able to send you your access codes to our services and validate your registration, you will need to provide us with your contact details and any other information about yourself. During the registration process, you will need to provide us with certain contact information, including your name, address, telephone number and e-mail address. We use this information to contact you about the services we offer in which you have expressed an interest.
Support portal
When you contact our support department by e-mail or via our user portal, we may ask you for certain information concerning your request, such as your name, e-mail address or mobile or landline telephone number.
What cookies are and how to manage them
A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login details. We also use third-party cookies – which are cookies from a domain other than the domain of the website you are visiting – to measure the effectiveness of our advertising and marketing.
How do the site and services use cookies?
Our customer support portals use session cookies containing encrypted information to enable the system to uniquely identify you when you are logged in. This information enables us to process your data and requests online. Session cookies help us to ensure that the information transmitted is accurate. We use persistent cookies, which only we can read and use, to identify you as a customer or former visitor to the site.
We may also from time to time engage third parties to track and analyze site usage. We only collect non-personal data (statistical information about the volume of visitors to our websites). The purpose is to help us administer our websites and improve their quality. These third parties may use cookies to track visitor behavior. These cookies will not be used to associate individual website visitors with personal data. Any data collected by these third parties on our behalf is used solely to provide us with information about site usage and is not shared with any other third party.
E-mails and letters exchanged between you and our company may be stored.
Application
We collect information when you submit an application, resume, survey responses or similar information. If you are unsuccessful, we do not retain this information.
If you wish to subscribe to our newsletters, we will use your name and e-mail address, and/or your cell phone number to send you this newsletter.
The delivery format can therefore be either e-mail, SMS or RCS.
Out of respect for your privacy, you can unsubscribe from receiving all or part of our newsletters either by sending an e-mail to contact@mtarget.fr or by using the unsubscribe link in our newsletters.
How we use information
We may use the data we obtain as described above for purposes related to our website and services, including to provide you with the website and services, to participate in the improvement of the website and services, to address questions and respond to issues you may raise, for survey and customer satisfaction communications, and for personal or business data verification.
We will send you service-related announcements when necessary. For example, if our service is temporarily suspended for maintenance, we may send you an e-mail. We will also communicate with you in response to your customer service requests, to provide the services you request and to manage your account.
Disclosure and information sharing
We do not sell or rent any of your information to third parties for advertising or marketing purposes. We do, however, reserve the right to disclose information as required by law or regulation to comply with a court order or legal process.
Security
All external computer access to MTarget infrastructures passes through front-end firewalls, which not only filter but also archive connection logs on dedicated servers. The firewalls set up at this level also offer protection mechanisms to counter classic attacks on IP and associated protocols: TCP SYN Flood, Ping Flooding, Teardrop, DNS amplification attacks, SMURF, Ping of Death, Force SYN Packet Check, DROP policy on ICMP, etc. In addition, internal network traffic monitoring probes (NIDS) constantly analyze frames for non-compliant traffic.
MTarget also applies a rigorous policy of updating the security patches of its various hardware devices, as well as the software bricks of each physical server and VM. These updates are the result of continuous monitoring by our teams of the state of the application park, as well as recurring processes to homogenize the hosted park with a view to minimizing security breaches. Dedicated teams supervise all servers using 24/7 system supervision tools, with automatic notification via various media (e-mail, sms) of software or hardware failures, or slow response times. This covers security, application resource utilization, server capacities (cpu, disks, etc.) and backups. In order to maintain business activity, risk analysis is carried out regularly, with new rules constantly being added as the scope of activity evolves. In addition, our teams systematically carry out real-life failure scenarios to improve our ability to detect breakdowns, while validating our ability to offer continuity of service via the application redundancies we have implemented.
Data hosting
MTARGET’s services and websites are hosted on French territory at the following hosting sites:
– Datacenter Completel (SFR) 2 RUE DE GRECE – 31000 TOULOUSE
– Datacenter SFR avenue Albert Einstein 78190 Trappes
– Datacenter SFR 124 Boulevard de Verdun 92400 Courbevoie
RIGHT OF ACCESS AND RECTIFICATION
You have the right to request access to your personal data. This includes the right to be informed whether or not your personal data is being processed, what personal data is being processed and the purpose of the processing. You also have the right to rectify or add personal data if the personal data is inaccurate or incomplete.
RIGHT TO DELETION
You may request the deletion of your personal data in accordance with applicable data protection laws.
RIGHT OF OBJECTION
You also have the right to object to certain processing or to request that the processing of personal data be restricted if you believe that the personal data may not be correct, if you believe that the processing is unlawful.
RIGHT TO DATA PORTABILITY
If you request access to personal data concerning you that you have provided yourself and if the personal data is processed automatically with your consent or in accordance with a contract between you and us, you may request that the data be provided in a structured, commonly used and machine-readable format and you may also request that the personal data be transferred to another data controller, if technically possible.
You may exercise your rights in accordance with the legal rules in force in your country by writing to the following address: dpo@mtarget.fr.
Changes to this Privacy Policy
We reserve the right to change this document at any time, so please check back periodically. If we make changes to this Privacy Policy, we will post the revised Privacy Policy on the Site and in other places we deem appropriate.