The payment model based on actual use of M-Target's SaaS platform has proven to be economically sound
Testimony of Robin Devals, Chief Operations Officer at Pledg.co
What is Pledg's business?
Pledg operates as a fintech specializing in “Buy Now Pay Later” (BNPL), offering solutions for both B2B2C and B2B2B.
Why did you choose M-Target's services?
Firstly, we needed to secure our transactions by validating the telephone numbers of our mini-credit customers via OTP (One-Time Password).
In addition, we were looking to improve our communications with our customers, notably through due date reminders and collection SMS messages. Our initial service provider was suitable for small volumes, but M-Target came up with an offer that lived up to our expectations, particularly in terms of cost.
How did M-Target support you?
Integration of M-Target API went off without a hitch. We also made occasional use of the SaaS platform to run targeted communication campaigns.
M-Target’s Customer Success Manager and customer service team have been extremely helpful, always ready to respond to our specific needs and listen attentively.
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What are the benefits of this support?
We appreciated M-Target’s fast turnaround.
In addition, the costs associated with these services proved to be very advantageous for our company. The payment model, based on the actual use of the SaaS platform’s functionalities, made economic sense, enabling us to control our expenses while optimizing our processes.
Testimony of Robin Devals, Chief Operations Officer at Pledg.co
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